Effective Date: 20.08.24
Last Updated: 22.08.24

Welcome to Pods Dubai. By accessing and using our website http://podsdubai.ae/ and our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

1.1 Agreement
These Terms & Conditions constitute a legally binding agreement between you and Pods Dubai. By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms, as well as our Privacy Policy.

1.2 Modifications
Pods Dubai reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes are posted constitutes your acceptance of the revised terms.

2. Use of the Website

2.1 Eligibility
To use our website, you must be at least 18 years old. By using this site, you represent that you meet this age requirement.

2.2 Account Registration
If you create an account on our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.

2.3 Prohibited Activities
You agree not to:

  • Use the website for any unlawful purpose.
  • Engage in any conduct that could damage, disable, or impair the website.
  • Attempt to gain unauthorized access to any part of the website or its systems.
  • Use any automated means (e.g., bots, scrapers) to access the website.

3. Orders and Payments

3.1 Product Availability
All products are subject to availability. We reserve the right to limit the quantity of any product and to discontinue any product at any time without notice.

3.2 Pricing
Prices for our products are listed in AED (United Arab Emirates Dirham). We strive to ensure that all prices are accurate, but errors may occur. If we discover an error in the price of any product you have ordered, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.

3.3 Payments
Payment is required at the time of placing an order. We accept various payment methods, including credit/debit cards. By submitting your payment information, you authorize us to charge the applicable fees to your payment method.

3.4 Order Confirmation
After you place an order, you will receive an email confirmation. This email is not a guarantee of acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized transactions.

4. Delivery

4.1 Delivery Areas and Timeframes

  • 1-Hour Delivery: Available in Dubai, Ajman, and Sharjah.
  • 12-Hour Delivery: Available across the rest of the UAE.

4.2 Delivery Conditions
Delivery times are estimates and are not guaranteed. We are not responsible for delays due to factors beyond our control, such as weather conditions, traffic, or delivery partner delays.

4.3 Delivery Charges
Delivery fees vary depending on your location and order value. The exact delivery fee will be calculated at checkout.

5. Returns and Refunds

5.1 Return Policy
Please refer to our Return Policy for detailed information on how to return a product.

5.2 Refunds
Refunds will be processed in accordance with our Return Policy. Approved refunds will be credited to your original payment method within [Insert Timeframe] days.

6. Intellectual Property

6.1 Ownership
All content on the Pods Dubai website, including text, images, graphics, logos, and software, is the property of Pods Dubai or its licensors and is protected by intellectual property laws.

6.2 Third-Party Content
We use third-party trademarks, product names, and images, such as those related to IQOS, JUUL, and MYLE, to identify products and services we offer. These trademarks and product names are the property of their respective owners. We are not affiliated with or endorsed by these third-party entities. If you believe that any content on our site infringes your intellectual property rights, please contact us to request removal or resolution.

6.3 Limited License
You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from any content on the site without our prior written consent.

7. Limitation of Liability

7.1 No Warranties
Pods Dubai provides the website and services “as is” and “as available” without any warranties, express or implied. We do not guarantee that the site will be error-free, secure, or uninterrupted.

7.2 Limitation of Liability
To the fullest extent permitted by law, Pods Dubai shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or products, even if we have been advised of the possibility of such damages.

7.3 Indemnification
You agree to indemnify and hold Pods Dubai, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms & Conditions.

8. Governing Law and Dispute Resolution

8.1 Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.

8.2 Dispute Resolution
Any disputes arising out of or relating to these terms or your use of the website shall be resolved through negotiation in good faith. If the dispute cannot be resolved amicably, it shall be submitted to the exclusive jurisdiction of the courts of the UAE.

9. Contact Information

If you have any questions or concerns about these Terms & Conditions, or if you need to request the removal of any third-party content, please contact us: