Effective Date: 25/08/2024

Last Updated:25/08/2024

At Pods Dubai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website http://podsdubai.ae/ and use our services.

1. Information We Collect

1.1 Personal Information
When you place an order, subscribe to our newsletter, or contact us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Delivery address
  • Payment details

1.2 Non-Personal Information
We also gather non-personal data, such as:

  • IP address
  • Browser type
  • Operating system
  • Pages you visit on our site

2. How We Use Your Information

2.1 Processing Orders
We use your personal information to process and deliver your orders, manage payments, and communicate with you about your purchase.

2.2 Improving Our Services
Your information helps us to enhance our website, tailor our services to your preferences, and offer you better products.

2.3 Communication
We may use your contact details to send updates, promotional offers, or important notices related to your orders or our services.

2.4 Legal Compliance
We may use your information to comply with legal requirements in the UAE.

3. Delivery Policy

3.1 Delivery Areas

  • 1-Hour Delivery: Available in Dubai, Ajman, and Sharjah.
  • 12-Hour Delivery: Available across the rest of the UAE.

3.2 How It Works
Once you place an order, you’ll receive an email confirmation. Our delivery team will then ensure your order is delivered within the specified time.

4. Cookies and Tracking

4.1 Cookies
We use cookies to improve your experience on our website. Cookies help us remember your preferences and understand how you use our site.

4.2 Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may affect how our website functions.

5. Sharing Your Information

5.1 Third-Party Services
We may share your data with third-party providers who help us deliver our services, like payment processors and delivery partners.

5.2 Legal Obligations
We may disclose your information if required by law or to protect our rights, property, or safety.

6. Keeping Your Data Safe

6.1 Security Measures
We take your data security seriously and use various safeguards to protect your personal information.

6.2 Payment Security
All payments are processed through secure, encrypted methods to protect your financial information.

7. Your Rights

7.1 Access and Correction
You can request access to the personal information we hold about you and ask for corrections if needed.

7.2 Deletion
You can ask us to delete your personal data, except where we are legally required to keep it.

7.3 Opting Out
To stop receiving promotional emails, click “unsubscribe” in any email from us or contact us directly at [email protected].

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we find out that a minor has provided personal information, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the new policy on our website.

10. Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out to us:

11. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes will be handled by the courts of the UAE.